Funny that - I was just about to post.
Unfortunately the brunette is rather hard nosed and is clearly very well trained at minimising corporate costs. Not sure about when she went on the Customer Service course, though
She seems convinced that because Renault has paid for a hire car throughout the last 9 weeks then everything is fine and dandy. She also, successfully, managed to screw up things regarding extending the warranty such that I wasn't able to do it myself either
Anyway, regards the car, the second new engine arrived on Monday, was inspected to make sure the crankshaft was the correct length and was fitted on Tuesday. New fuel pump, fuel rail etc etc etc and when the key was inserted, she started up first time and stayed running
Latest estimates are that the MOT and balance of the service should be being done as I write and the other warranty items are being dealt with. Indications from the Dealer suggest that the cost of the MOT, service and other bits and pieces (including a replacement key) are going to be picked up by Renault so that I won't have to put my hand in my pocket at all - as it should be as far as I am concerned
I have made it very clear that I will not be accepting the car back until we have done several days of testing and I am satisfied that there aren't any other niggles that have raised their ugly little heads in the interim.
There is still plenty of time for this particular plan to go belly up so watch this space ...
